Twin City Discount Granite - Did NOT correct a problem with the installation of the granite countertops.

We purchased granite counter tops for the kitchen from Twin City Discount Granite.When it came time for installation, they missed the 1st appointment, came late on the 2nd and forgot part of the counter.

They left a mess of wood shavings and screws in the cabinets & all over the dishes, broke a piece of a cabinet that we had to replace, and peeled paint from the walls.

Within 6 months a seam opened up between 2 pieces of granite on the counter because they weren't installed correctly.They did a half hearted repair, and it opened up again within a month.

Now they have refused to respond to my emails or phone calls to resolve the problem.

Report Comment

More Review Details

Product or service
Granite Counter Tops
Review category
Review rating
1 out of 5
review #226615
Had an experience with Twin City Discount Granite? Submit review ›
Helpful? 8 Yes 8 13 No 13
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Sep 01, 2013 #710253 Minneapolis, Minnesota

WOW. No wonder they missed that first appointment, going all the way from Mpls to Pennsylvania!

0 3 Reply
Twin City Discount Granite

Nov 15, 2011 #374880

Well, there is a reason this comment is anonymous. There is no truth to any of the above comments. We clean up after every job and if you were to stop in our showroom and look through our 3 ring binder of all the awesome emails we receive from builders, homeowner and flippers you would see the truth. We were told this comment is from a disgruntled ex employee and there really is nothing we can do to stop him from posting on sites. Fortunately we have enough awesome customers out there to back up the fact that all those allegations are false.

0 3 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Twin City Discount Granite. However, many companies do monitor reviews on our site.

You were reading a complaint about Twin City Discount Granite.
Filing a new complaint about